8k8k Casino Privacy Policy

1.1 This Privacy Policy applies to all personal data collected, processed, and stored by 8k8k Casino in connection with your use of the platform at 8k8k.asia, including all games, account services, promotions, payment processing, customer support interactions, and any other features or services offered by 8k8k Casino.

1.2 The terms "personal data" and "personal information" used in this Policy refer to any information that directly or indirectly identifies you as an individual — including your name, contact details, financial information, device data, and gameplay history.

1.3 This Policy should be read alongside the 8k8k Casino Terms and Conditions, which are available at 8k8k.asia/terms-conditions. In the event of a conflict between this Privacy Policy and the Terms and Conditions with respect to privacy matters, this Privacy Policy shall prevail.

1.4 We periodically review and update this Privacy Policy to reflect changes in our data practices, applicable law, or operational requirements. The effective date at the top of this document reflects when the current version entered into force.

2.1 For the purposes of the Data Privacy Act of 2012 and applicable data protection law, the Data Controller responsible for the personal information collected through 8k8k Casino is 8k8k Casino, operating the platform at 8k8k.asia.

2.2 Questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data may be directed to our Data Protection Officer (DPO) using the contact details provided in Section 15 of this Policy.

3.1 8k8k Casino collects personal data through several channels: directly from you when you register and use the platform; automatically through technical systems when you access our site; and from third-party verification and payment service providers. The categories of data we collect include:

3.2 Identity and Contact Data

Information you provide during registration and KYC verification, including: full legal name; date of birth; Philippine mobile number (Globe, Smart, or DITO); email address (if provided); residential address; and copies or images of government-issued Philippine identification documents (such as Philippine Passport, SSS/GSIS ID, PhilHealth ID, Postal ID, Voter's ID, PRC ID, or LTO Driver's License).

3.3 Financial and Transaction Data

Information relating to deposits, withdrawals, and in-platform transactions, including: GCash, Maya, GrabPay, or QR Ph account references (not full account credentials); BPI, BDO, or Metrobank account name and number for bank transfers; deposit and withdrawal amounts and timestamps; transaction reference numbers; and wallet balance history.

3.4 Gameplay and Behavioural Data

Records of your activity on the 8k8k platform, including: games played, bet amounts, win/loss records, session durations, bonus activations, and game preferences. This data is used for account integrity, dispute resolution, responsible gaming monitoring, and platform improvement.

3.5 Technical and Device Data

Automatically collected when you access 8k8k Casino, including: IP address; device type, model, and operating system; browser type and version; mobile network operator; session start/end timestamps; referring URL; and cookie identifiers (see Section 7).

3.6 Communications Data

Records of your communications with 8k8k Casino support, including live chat transcripts, email correspondence, and any complaints or feedback submitted through the platform.

4.1 8k8k Casino processes your personal data for the following specific, legitimate purposes:

• Account Registration and Management: To create and maintain your 8k8k Casino account, verify your identity, and manage your account settings and preferences.
• Identity Verification (KYC): To fulfill our obligations under applicable regulations to verify the age and identity of players. This includes confirming that players are 21 years of age or older in compliance with PAGCOR requirements.
• Payment Processing: To facilitate deposits and withdrawals through your chosen Philippine payment method (GCash, Maya, GrabPay, QR Ph, BPI, BDO, Metrobank, 7-Eleven), verify payment ownership, and maintain accurate transaction records.
• Platform Service Delivery: To provide access to games, process wagers, calculate and credit winnings, apply bonuses, and deliver all features of the 8k8k Casino platform.
• Security and Fraud Prevention: To detect, investigate, and prevent fraudulent activity, money laundering, collusion, unauthorised account access, and other illegal or prohibited conduct.
• Responsible Gaming: To monitor gameplay patterns for indicators of problem gambling behaviour and to administer responsible gaming tools including self-exclusion, deposit limits, and session limits.
• Customer Support: To respond to your enquiries, resolve disputes, process complaints, and provide assistance through live chat and email support channels.
• Legal and Regulatory Compliance: To meet our obligations under Philippine law, including anti-money laundering (AMLA) reporting requirements, data retention obligations, and responses to lawful requests from regulatory authorities.
• Platform Improvement and Analytics: To analyse usage patterns, identify technical issues, improve game offerings, and enhance the overall 8k8k platform experience for Filipino players.
• Marketing Communications: To send you information about promotions, bonuses, and new features at 8k8k Casino, subject to your marketing preferences and applicable consent requirements.

4.2 8k8k Casino will not use your personal data for any purpose other than those described in this Policy without first obtaining your explicit consent, unless required to do so by applicable law.

5.1 8k8k Casino processes your personal data on the following legal bases, as recognised under the Data Privacy Act of 2012 (RA 10173):

• Consent: Where you have given explicit, informed consent to the processing of your personal data, including during registration and for marketing communications. You may withdraw consent at any time without affecting the lawfulness of processing carried out before withdrawal.
• Performance of a Contract: Where processing is necessary to fulfil our obligations under the Terms and Conditions, including delivering gaming services, processing payments, and maintaining your account.
• Compliance with a Legal Obligation: Where processing is required to comply with applicable Philippine laws and regulations, including KYC obligations, AMLA reporting, PAGCOR regulatory requirements, and lawful orders from courts or government authorities.
• Legitimate Interests: Where processing is necessary for the legitimate interests of 8k8k Casino — including fraud prevention, platform security, and responsible gaming monitoring — provided those interests are not overridden by your rights and freedoms.

6.1 8k8k Casino does not sell, rent, or trade your personal data to third parties for their own commercial marketing purposes. We may share your personal data with the following categories of recipients under strictly limited circumstances:

6.2 Payment Service Providers

We share transaction-relevant data with Philippine payment processors — including GCash (GXI Corp / Mynt), Maya (PayMaya Philippines), GrabPay (Grab Philippines), partner banks (BPI, BDO, Metrobank), and payment aggregators — strictly to the extent necessary to process your deposit or withdrawal. These providers are bound by their own privacy policies and applicable Philippine financial regulations.

6.3 Identity Verification Services

To fulfill KYC obligations, 8k8k Casino may share identity documents and associated data with regulated Philippine identity verification service providers. All such providers are required to maintain data security standards consistent with this Policy.

6.4 Regulatory and Law Enforcement Authorities

8k8k Casino may disclose personal data to Philippine government authorities — including PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and law enforcement agencies — where required or permitted by applicable Philippine law, including in response to lawful orders, warrants, or regulatory examinations.

6.5 Technology and Infrastructure Partners

8k8k Casino uses third-party technology providers for platform hosting, content delivery, game provision, and analytics. These providers are engaged under contractual data processing agreements and are prohibited from using your personal data for any purpose other than providing the contracted service.

6.6 Business Transfers

In the event that 8k8k Casino undergoes a merger, acquisition, restructuring, or sale of assets, your personal data may be transferred to the acquiring entity, provided that the receiving party assumes obligations consistent with this Privacy Policy. You will be notified of any such transfer in advance where reasonably practicable.

7.1 8k8k Casino uses cookies and similar tracking technologies on the platform. Cookies are small data files stored on your device that help us operate and improve the platform.

7.2 We use the following categories of cookies:

• Essential Cookies: Strictly necessary for the operation of the platform, including maintaining your login session, remembering your game preferences, and enabling secure payment flows. These cannot be disabled without disrupting core platform functionality.
• Performance and Analytics Cookies: Used to collect aggregated information about how players use the 8k8k platform — including pages visited, games played, and time spent — to help us improve performance and user experience. This data is processed in anonymised or aggregated form.
• Functionality Cookies: Used to remember your preferences and settings — such as language, display preferences, and notification settings — to provide a more personalised experience on 8k8k Casino.
• Security Cookies: Used to identify and prevent fraudulent login attempts, detect bot activity, and protect account integrity.

7.3 You may control cookie settings through your browser. Please note that disabling essential cookies will impair your ability to use core platform features, including account login and game access. Disabling other categories of cookies may affect your 8k8k experience but will not prevent access to the platform.

7.4 8k8k Casino does not use cookies to serve third-party advertising or to track your activity across other websites for commercial profiling purposes.

8.1 8k8k Casino retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, as described in this Policy, or as required by applicable Philippine law.

8.2 The following general retention periods apply:

• Active Account Data: Retained for the duration of your account registration, plus a minimum of five (5) years following permanent account closure to comply with AMLA and regulatory record-keeping obligations.
• Transaction Records: Financial transaction data is retained for a minimum of five (5) years from the date of the transaction in compliance with AMLA regulations.
• KYC Documents: Identity verification documents are retained for a minimum of five (5) years following account closure or the most recent regulated transaction, whichever is later.
• Customer Support Communications: Live chat logs and support email records are retained for three (3) years from the date of the communication, or longer if the communication relates to an active dispute or investigation.
• Technical and Log Data: Server logs and technical access records are retained for a maximum of twelve (12) months unless required for longer periods by security investigations.

8.3 When personal data is no longer required and retention obligations have been met, 8k8k Casino will securely delete or anonymise the data in accordance with established data destruction procedures.

9.1 8k8k Casino implements appropriate technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, loss, or destruction. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and the 8k8k platform;
• Encryption of sensitive data at rest, including payment references and identity document data;
• Multi-factor authentication requirements for internal system access by 8k8k personnel;
• Role-based access controls ensuring that only authorised personnel access personal data on a need-to-know basis;
• Regular security vulnerability assessments and penetration testing of platform infrastructure;
• Intrusion detection and monitoring systems operating continuously on platform servers;
• Documented incident response procedures for data breach scenarios, including NPC notification obligations.

9.2 Data Breach Notification. In the event of a personal data breach that poses a real risk of serious harm to data subjects, 8k8k Casino will notify the National Privacy Commission (NPC) within seventy-two (72) hours of becoming aware of the breach, in accordance with NPC Circular No. 16-03. Affected data subjects will be notified without undue delay when the breach is likely to result in high risk to their rights and freedoms.

9.3 While 8k8k Casino employs robust security measures, no data transmission over the internet or electronic storage system is completely secure. You are responsible for maintaining the security of your own account credentials. Do not share your 8k8k Casino password with any third party.

10.1 Under the Data Privacy Act of 2012 (RA 10173) and its Implementing Rules and Regulations, you have the following rights with respect to your personal data held by 8k8k Casino:

• Right to be Informed: The right to be informed whether your personal data is being processed by 8k8k Casino and to receive a copy of this Privacy Policy.
• Right of Access: The right to obtain confirmation of whether your personal data is processed, and if so, to receive a copy of the data and information about how it is processed.
• Right to Rectification: The right to request correction of inaccurate, incomplete, outdated, false, or unlawfully obtained personal data.
• Right to Erasure: The right to request deletion or blocking of your personal data where: it is no longer necessary for the purposes for which it was collected; you withdraw your consent and there is no other legal basis for processing; or it has been unlawfully processed. This right is subject to our legal retention obligations under AMLA and other applicable regulations.
• Right to Object: The right to object to the processing of your personal data for direct marketing, automated profiling, and processing based on legitimate interests, under specified conditions.
• Right to Data Portability: The right to receive your personal data in a structured, commonly used, and machine-readable format, and to transmit it to another data controller, where technically feasible.
• Right to File a Complaint: The right to lodge a complaint with the National Privacy Commission (NPC) at privacy.gov.ph if you believe your data rights have been violated.

10.2 To exercise any of these rights, please contact the 8k8k Casino Data Protection Officer using the details in Section 15. 8k8k Casino will respond to all verifiable data subject requests within fifteen (15) business days of receipt, in accordance with NPC guidelines.

11.1 8k8k Casino is strictly prohibited to persons under the age of twenty-one (21) years. We do not knowingly collect personal data from individuals under the age of 21.

11.2 Where 8k8k Casino becomes aware that personal data has been collected from a person under the age of 21 — including through KYC review, fraud detection processes, or voluntary disclosure — the associated account will be immediately suspended, the personal data will be deleted to the extent permitted by law, and any deposits received will be returned to the originating payment method.

11.3 If you are a parent or guardian and believe that a person under the age of 21 under your care has registered an account on 8k8k Casino without your knowledge, please contact our support team immediately through the details in Section 15.

12.1 The 8k8k Casino platform may utilise technology infrastructure, cloud services, or game content providers whose servers are located outside the Republic of the Philippines. Where personal data is transferred to recipients in countries that do not provide a level of data protection equivalent to that afforded under Philippine law, 8k8k Casino will implement appropriate safeguards to protect that data.

12.2 Such safeguards include contractual data protection clauses that impose obligations on the receiving party equivalent to those applicable under RA 10173, and where available, reliance on NPC-recognised adequacy determinations or approved transfer mechanisms.

12.3 By using the 8k8k Casino platform, you acknowledge and consent to the potential transfer of your personal data to processors and service providers located outside the Philippines, subject to the safeguards described in this Section.

13.1 The 8k8k Casino platform may contain links to or integrations with third-party services, including payment providers, game developers, and support tools. These third-party services operate under their own privacy policies, which are independent of and not governed by this 8k8k Privacy Policy.

13.2 8k8k Casino is not responsible for the privacy practices, data security measures, or content of third-party websites or services. We encourage you to review the privacy policies of any third-party service you interact with through or alongside the 8k8k platform.

13.3 The inclusion of a third-party integration or payment provider on the 8k8k platform does not constitute an endorsement of that party's privacy practices.

14.1 8k8k Casino reserves the right to modify this Privacy Policy at any time. When material changes are made to the Policy, we will provide notice through one or more of the following: a prominent notice on the 8k8k Casino platform, a notification in your account dashboard, or a direct communication to your registered email address or mobile number.

14.2 The effective date shown at the top of this document indicates when the current version came into force. The most current version of this Privacy Policy is always available at 8k8k.asia/privacy-policy.

14.3 Your continued use of the 8k8k Casino platform after any amendment becomes effective constitutes your acceptance of the updated Privacy Policy. If you do not accept the amended Policy, you may request account closure in accordance with the Terms and Conditions.

15.1 For privacy-related enquiries, data subject access requests, consent withdrawals, complaints, or any other questions regarding this Privacy Policy or the processing of your personal data, please contact the 8k8k Casino Data Protection Officer through the following channels:

15.2 If you are not satisfied with our response to your privacy complaint, you have the right to escalate the matter to the National Privacy Commission of the Philippines (NPC).

This Privacy Policy was last reviewed and updated in January 2026. 8k8k Casino reserves all rights not expressly granted herein. Version history is available upon written request to the Data Protection Officer.